This policy explains how Term 13, LLC handles information when you visit term13.com, contact us, or use your client account.

Information we collect

When you contact us, we receive the details you provide, such as your name, email address, and message. If you work with us, we also use the contact, account, and billing details needed to manage your project, proposals, and invoices. Our servers may record technical information such as IP addresses and requests to operate the site and prevent abuse.

Cookies and analytics

We use essential cookies to support features such as signing in and keeping your session active. Google Analytics is the only tracking tool we use on this site. It helps us understand which pages people visit and how they use the site. Google Analytics may use cookies and receive information about your browser, device, and activity. Learn how Google uses this information. You can manage cookies in your browser or use the Google Analytics opt-out add-on.

How we use and share information

We use this information to respond to inquiries, provide services, manage client accounts and billing, protect the site, and improve it. We share information with service providers as needed to operate the site and our business, including hosting, email, and analytics providers, or when required by law.

Questions or requests

Use our contact form to ask about your information or request access, a correction, or deletion. We’ll post any updates to this policy on this page.